I emailed the CEO at the time who was a chap called Ben Verwaayen. I've looked at OfCom's website, wayleaves appear on neither the list of things that they do cover nor the list of things that they don't and the only hit on their search for 'wayleave' is an ongoing "Monitoring of compliance with the new governance arrangements relating to Openreach", which doesn't seem useful. Web: Openreach.co.uk Can anyone help me with these please? openreach.com/fibre-broadband to check the availability for Fibre broadband. If you are on a personal connection, like at home, you can run an anti-virus scan on your device to make sure it is not infected with malware. We're the people who connect homes, schools, hospitals, libraries, businesses - large and small, broadcasters and governments to the world. So many of my customers have been stuck in endless loops getting nowhere with relatively simple issues. See below. How to complain directly to BT. A&A are expensive as an ISP though, and this is a reason. We also use them to offer content that's personalised and relevant to you. Can anyone help me with these please? google_ad_height = 280; $300 A Month Motel Near Me, Frankly, I was expecting the worst since in 2020 it took Openreach 6 visits over 3 months to fix a problem & no compensation from SKY, nor a reply to my complaint to SKY, which is against Financial Conduct Authority, but I decided due to Covid, to not castigate SKY. Business Outlook. His most recent role was at HSBC where, as head of the UK Bank, Joe Head of Openreach clive.selley@openreach.co.uk. 14bn The amount we've invested in our network over the last decade - giving people the service and broadband speeds they need at work and at home. The current CEO of BT is Philip Jansen philip.jansen@bt.com. The complaint related to two Sky Mobile adverts - seen in November 2021 - for the iPhone 13, which both . The CEO of Openreach Clive Selley told the Today programme that when the 'ultra-fast' network becomes available, customers "must" convert, and may have to pay more for the service. You'll find their name on the registration paperwork we gave you at the start of your project. I'm seeking the advice our you seasoned veterans. We've got you covered if you need assistance with anything from filing a small claims court lawsuit to handling a child's travel permission paperwork. Private Rentals Lilydale, "At 9am this morning i had a personal reply from Current CEO Gavin . OPENREACH today announced top executive Katie Milligan will lead its Scotland Board when current chair Brendan Dick retires at the end of March 2021. DH98 1BT, You could write to BT Head Office, 9 Nov 2022 - Telecommunications Engineer. Openreach Reviews Updated Feb 16, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 900 of over 920 reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent Oldest First 3.5 58 % Recommend to a Friend 46 % Approve of CEO Clive Selley 456 Ratings BT PLC I am a key worker trying desperately to work from home and keep myself safe. All she had was BT.com as a contact address, and phoning India was a complete waste of time. If you are at an office or shared network, you can ask the network administrator to run a scan across the network looking for misconfigured or infected devices. I've moved into a new build Persimmon home and have had their Fibrenest ISP (FTTP) for free. Clive Selley named BT Openreach boss. You'll Have The Following Responsibilities . The CEO of Openreach Clive Selley told the Today programme that when the 'ultra-fast' network becomes available, customers "must" convert, and may have to pay more for the service. Amanda Newstead Openreach aren't a member of our service as they do not provide a consumer with service directly. There is nothing BT Retail, or any other Service Provider can do about this. Business Outlook. A free inside look at company reviews and salaries posted anonymously by employees. When you have a very serious problem with Openreach, an email to the CEO unlocks the issue for a satisfactory conclusion. You cannot complain to Openreach, but you could complain to the developers, as they should have been in contact with Openreach before the building work started, to ensure that the infrastructure was put in place during the build. Date of experience: 16 December 2020 Otelo (Office of the Telecommunications Ombudsman) sicomplaints@openreach.co.uk. //