Where evidence cannot be provided RACQ may decline to provide the Travel Entitlement or require the Driver to pay for the relevant Travel Entitlement. multiple cars and long-distance drivers. It has greater all-round cover. Based on our current members, we suggest: RACV Roadside Careif youre more of a city driver and rarely travel to regional or rural areas. Youll get help in any vehicle youre driving, not only your nominated vehicle. endobj $27 - $34.99 per hour. Comprehensive, Third Party, and Motorcycle Insurance. Youll get the same quality service you expect from RACVs experienced mechanics at no extra costs. English Deutsch Franais Espaol Portugus Italiano Romn Nederlands Latina Dansk Svenska Norsk Magyar Bahasa Indonesia Trke Suomi Latvian Lithuanian esk . RACV Caravan and Trailer Insurance Product Disclosure Statement and Policy Booklet - August 2022 (PDF, 441 KB) We pay our respects to Elders past and present, and extend that respect to all Aboriginal and Torres Strait Islander peoples today. Where RACQ is able to assist you and incurs additional costs in providing Services to you on an island or river crossing, for example, barge, ferry or additional towing costs, you will be required to pay any additional costs RACQ incurs in accessing the Breakdown site. If youre not an Emergency Roadside Assistance Member, dont stress. RACV Boat Insurance Premium, Excess, Discounts and Aussie Assist Benefits Guide - October 2020 (PDF, 883 KB) We've helped with over 800,000 jobs in 2021 alone. It depends on where you drive. If we cant, well have it towed within your Entitlements. If you require a Rental Vehicle, RACQ will arrange and pay for a Rental Vehicle after each towing event in accordance with your Entitlements. RACV Boat Insurance Product Disclosure Statement and Policy Booklet - July 2021 (PDF, 329 KB) We've helped with over 800,000 jobs in 2021 alone. See criteria for Eligible Vehicles in the Service limitations section above. The longer you stay with us, the more youll be rewarded. <>stream
^ RACV Years of Membership: at 5 years Bronze cardholders receive a 5% discount, at 10 years Silver cardholders receive a 10% discount, at 25 years Gold cardholders receive a 15% discount and at 51 years Gold 50 cardholders receive a 20% discount. If you would like more information, please contact 13 19 05. Where your Eligible Vehicle requires charging, RACQ will provide a top up charge where mobile EV charging equipment is available. State-based motoring clubs sell it outright (e.g. We're available 24/7 and fix 90% of issues on the spot. Where the cost of Recovery exceeds the overall maximum annual entitlement, you must pay the excess. RACV Complete Care Motor Insurance Product Disclosure Statement and Policy Booklet - February 2021 (PDF, 322 KB) From time to time, RACVmay require changes to be made to its products in order to respond to changes in legislation and other environmental factors. As distributor, RACV Insurance Services Pty Ltd AFS Licence No. Travel Entitlements will only be provided if the Driver is a resident of Australia. All round roadside cover for just $19.99 a month. For policies with a start date from 28 October 2021 - 21 February 2023 or with a renewal effective date from 30 November 2021 - 27 March 2023. (a) Suffers a Breakdown 100km or more from the Driver's Home; and (b) RACQ estimates the repairs will take more than 24 hours for Ultra Care and RACQ Ultimate or 48 hours for Plus Care. Our qualified battery technicians are available seven days a week to get you back on the road quickly and conveniently. Look no further. A vehicle with one or more motors that are partially or solely powered by electricity for propulsion. For $19.99 a month over 12 months or $214 for a whole year upfront, Members will also receive a Windscreen Plus Add-on and extra towing. Choose from three levels of roadside assistance with monthly or annual payment options. Some car insurers offer it as an optional extra for comprehensive car insurance customers (e.g. With Total Care, you can get service in any car you drive, as well as for the nominated vehicle. 230039 receives commission for each policy sold or renewed. The kilometre limit is different for each plan: Youll be towed in your chosen direction, up to your plans kilometre limit, or to the nearest attending RACV Service Centre. If you cancel your subscription before the end of the 12-month period, you may be eligible for a pro-rata refund in some cases. If you have a caravan or trailer, Total Care or Extra Care might suit you they both include a level of assistance if the towing vehicle breaks down. It includes: assistance for you in any vehicle you're driving assistance for anyone driving your nominated vehicle 100km metro and regional towing, per incident three taxi trips up to $100 each, per breakdown RACV Motor Insurance Aussie Assist Benefits Guide - May 2019 (PDF, 316 KB) The provision of Alternative Transportation is subject to availability and any terms and conditions imposed by the Service Provider. . The value of Entitlements provided to you under any option or combination thereof will not exceed the maximum total within any one subscription year. Equipment not normally operated by or made available to an RACQ Service Provider, or equipment normally operated by an RACQ Service Provider where the use, or method of use, is not normally associated with the provision of the Services. RACV Motor Insurance Product Disclosure Statement and Policy Booklet - February 2021 (PDF, 376 KB) Yes, all levels of RACV Emergency Roadside Assistance include towing. RACV Motor Insurance Premium, Excess and Discounts Guide - July 2020 (PDF, 45 KB) RACV Boat Insurance Premium, Excess, Discounts Guide - September 2022 (PDF, 65 KB) If youve made the switch to an electric vehicle (EV), or are thinking about it, all of our roadside assistance packages will keep your battery electric or hybrid vehicle moving so you can drive with confidence and get to where youre going. Royal Automobile Club of Victoria (RACV) Limited. A second tow relating to the one Breakdown is available up to 20km in any direction at no charge under the following circumstances: Towing Entitlements are not available in the event of lost, stolen keys or lockout. For policies with a start date from 7 July 2020 - 6 June 2021 or with a renewal effective date from 10 August 2020 - 11 July 2021. enable JavaScript in your browser. It should be read alongside the PDS. If we can't unlock your vehicle, well contribute this amount to a professional locksmith. We will, however, provide a tow of 20km in any direction to a repairer at no charge, providing that the vehicle, and associated components are entirely intact. Plus, save more on your yearly subscription cost the longer youre with us. 2023 Royal Automobile Club of Victoria (RACV) All rights reserved. If youre already an RACV Member you may also be eligible for a discount on your yearly subscription. For policies with a start date from 22 February 2023 or with a renewal effective date from 27 March 2023. In all other circumstances, a tow to the nearest Accessible Charging Station or to your home can be arranged in accordance with your Entitlements. For policies with a start date from15 July 2021 - 2 August 2022 or with a renewal effective date from 16 August 2021 - 4 September 2022. Heres a breakdown of our prices per subscription year: Note that our monthly payment option includes administrative fees.*. Jan 12, 2016. If we cant, well arrange to tow your vehicle to a repairer. RACV Caravan and Trailer Insurance Product Disclosure Statement and Policy Booklet - February 2021 (PDF, 411 KB) RACV Veteran, Vintage and Classic (VVC) Vehicle Insurance Premium, Excess and Discounts Guide - February 2023 (PDF, 185 KB) Kilometres travelled beyond that limit arent included and youll need to cover the payment. Roadside assistance if you cant ride your bike because of a puncture, mechanical problem or even exhaustion. For policies with a start date from 28 February 2021 - 14 July 2021 or with a renewal effective date from 5 April 2021 - 15 August 2021. Save on exclusive offers and discounts with us, and our retail, entertainment, and travel partners. Doesn't sound good but the motor is . RACV Complete Care Motor Insurance Product Disclosure Statement and Policy Booklet - August 2022 (PDF, 340 KB) For policies with a start date from 3 August 2022 or with a renewal effective date from 5 September 2022. Towing Entitlements will apply if you hold Plus Care, Ultra Care or RACQ Ultimate. This site will not function correctly without JavaScript enabled.Please Complete Care is all round cover for people who sometimes travel longer distances and often have things in tow. The Point Brisbane Hotel is seeking a dedicated Kitchen Steward to be part of a tightly knit, energetic kitchen brigade on a casual . For policies with a start date from 19 May 2019 - 27 February 2021 or with a renewal effective date from 29 June 2019 - 4 April 2021. 20% off Chargefox fast charging RACV Caravan and Trailer Insurance Premium, Excess, Discounts Guide - August 2022 (PDF, 65 KB) hb```$d!1a'ZzhTrn1a6 Mid-level option that includes 60km of metro and regional towing, plus essential taxi, accommodation and car hire benefits. RACV Boat Insurance Product Disclosure Statement and Policy Booklet - May 2019 (PDF, 483 KB) Once a trend of excessive use has been identified, members will always receive a notification letter which provides information about the Excess Use program and how RACQ can assist them in reducing their breakdown frequency. x. Coupons. It's great for those who mainly drive in metropolitan areas. Total Care covers anyone driving your nominated vehicle. A legal document with the terms and conditions of your cover, such as inclusions and exclusions. We take into consideration where youve stopped in either a metro or regional area, and your distance from home. Features Include: Automatic Transmission Climate Control Heating and Cooling P/Steering ABS Brakes Cruise . Towing and vehicle recovery may be provided on Limited Service vehicles subject to attending service provider's equipment capability and breakdown location. But not sure you can get cover if not living in Vic? If you like Lucy Bel you might find our coupon codes for Intelligent Shop, Acer and 1FITLAB useful. This waiver of fees will not apply where RACQ is providing Services outside of the Entitlements. Stable work environment with regular 20 hours per week. By using our site, you agree to us collecting this information and to ourPrivacy Charter. Access to RACVs electric vehicle fast charging network, and save 20% when charging your EV at any Chargefox ultra-rapid site. By subscribing, you automatically become an RACV Member. There will be more to this as I'm awaiting a call from RACV today. 85 0 obj $2375 DEAL. The issuer of RACV Motor, VVC, Caravan and Trailer Insurance products, Insurance Manufacturers of Australia Pty Ltd (IMA), aims to develop, and we aim to distribute, retail insurance that meets our customers likely needs, objectives and financial situations. RACV Caravan and Trailer Insurance Product Disclosure Statement and Policy Booklet - July 2021 (PDF, 272 KB) Basic emergency roadside assistance package for drivers who like to stay local. If your needs arent covered by our affiliates, we may pay to have someone attend your vehicle or tow it somewhere to be repaired make sure youcall usfirst so we can authorise this for you. If you hold Plus Care, Ultra Care or RACQ Ultimate, attendance or towing costs incurred over the standard Roadside entitlements will be taken out of your Plus Care, Ultra Care or RACQ Ultimate Entitlements. I did this when I blew an oil pump when in WA. <>/Filter/FlateDecode/ID[<116D2E55D21DB2110A0002F7D0EABCFF>]/Index[84 26]/Info 83 0 R/Length 97/Prev 353130/Root 85 0 R/Size 110/Type/XRef/W[1 3 1]>>stream
| 7 SEATS | LEATHER | SUNROOF | Ask about our Warranties available with 12 MONTH RACV ROADSIDE ASSISTANCE This 7 Seat Captiva has been well loved and backed up with good service history. The Service allowances and limits applicable to your Roadside Assistance product as set out in this brochure, including Travel Entitlements. For your vehicle to be suitable for a policy with RACV, your vehicle will typically need to be a sedan, wagon, SUV, utility or people carrier or a motorbike. Lockouts and flat tyres/batteries The Travel Entitlement chosen will be provided up until the End of the Incident. The sizes and weights noted in this brochure include any accessories or equipment fitted on or to your vehicle and any modifications made from the standard specification. If you require a taxi, RACQ will arrange and pay for a taxi after each towing event in accordance with your Entitlements. Proof of this may be required at the time of claiming entitlements. Your application should include all relevant details, accompanied by the original receipt covering payment, be signed by you and submitted within 90 days of the call for Services. enable JavaScript in your browser. 84 0 obj If youve made the switch to an electric vehicle (EV), or are thinking about it, all of our roadside assistance packages will keep your battery electric or hybrid vehicle moving so you can drive with confidence and get to where youre going. Youll get the same quality service you expect from RACVs experienced mechanics at no extra costs. In another major change from a few years ago Total Care now only covers approved benefits up to a total of $2400, stating: You may claim a combination of the following benefits up to $2400 for you and your Travel Party (in total per incident) until the End of the Incident: RACQ will not cover transport, accommodation or other expenses incurred by you on the journey to return Home afterwards. The form of alternative transport will be at the sole discretion of RACQ. Whether you just bought a new car or its simply time to renew your current cover, choose from a range of high-value car insurance options for peace of mind while you drive. A trained mechanic will ask you questions and run a diagnostic test to find out whats wrong with your vehicle. Quality service at no extra cost Extra Care is ideal for those who enjoy travelling in-and-out of town. It includes accommodation, rental vehicles, alternative transport, and taxi benefits. By purchasing a roadside assistance product, you are bound by the terms and conditions below that apply to the relevant product and are subject to change without notice. If you need to be towed further than this, there may be out-of-pocket costs. There is no cost for fitting an RACQ battery to the Eligible Vehicle. By using our site, you agree to us collecting this information and to ourPrivacy Charter. Save on exclusive offers and discounts with us, and our retail, entertainment, and travel partners. You are responsible for all running and incidental costs, including any insurance excess fees that may apply in the event of a claim, and any deposit required by the rental company. RACV Complete Care Motor Insurance is issued by Insurance Manufacturers of . Plus, any licensed driver using your nominated vehicle can get help too. All benefits in the table are subject to limitations and exclusions. RACV Total Care. Hey Unregistered User, Please consider signing up and joining our community as either a Free or Subscribing member which helps pay our bills ! For policies with a start date from 19 May 2019 - 27 February 2021 or with a renewal effective date from 29 June 2019 - 4 April 2021. 109 0 obj Ideal for those who drive in metropolitan areas. Premium emergency roadside assistance package with more, for families with A two, four, or six wheeled registered boat, horse or dog Trailer or any other type of Trailer towed behind your Eligible Vehicle, where the Trailer is not an Ineligible Caravan or Trailer. RACV Motor Insurance Product Disclosure Statement and Policy Booklet - May 2019 (PDF, 565 KB) Any repairs provided that incur an additional cost, will be at your expense. Plus, youre covered if you get locked out of your caravan or it gets a flat tyre. Administrative fees of 50c a month apply for monthly payments, $6 for the year. If you have Roadside Care, youll only be towed to the nearest attending Service Centre. Thank you for submitting the form. You can find details in the Terms and Conditions. For more details on vehicle eligibility, towing limits and exclusions, see Emergency Roadside Assistance Terms and Conditions (PDF, 315 MB). If towing cannot be provided, RACQ will endeavour to arrange towing with a third party at your cost. If the Eligible Vehicle cannot be made mobile on the roadside we can arrange for towing in accordance with your Entitlements. For policies with a start date from 13 October 2020 - 6 June 2021 or with a renewal effective date from 28 October 2020 - 11 July 2021. Well tow you to the nearest accessible charging station or your preferred destination within your towing benefits - Total Care offers the highest towing range of up to 200km in any direction. Our qualified battery technicians are available seven days a week to get you back on the road as quickly and cost-effectively as possible. A waiting period of 72 hours applies for all additional Entitlements from the start date of all Plus Care, Ultra Care and RACQ Ultimate products. 230039 receives commission for each policy sold or renewed. This correspondence can be addressed to: RACQ Group Member Relations Emergency Roadside Assistance Terms and Conditions (PDF, 315 MB). For policies with a start date from 13 October 2020 - 6 June 2021 or with a renewal effective date from 28 October 2020 - 11 July 2021. Some Remote Areas restrictions may apply. Help with common issues like lockouts, flat tyres or flat batteries Australia-wide, 24 hours a day. Heres what to do and how to stay safe if it does. A Reasonable Time has been allowed to repair the Eligible Vehicle; or, The Driver has reached or been allowed time to reach the agreed destination once it has been agreed that Vehicle Recovery will be provided; or, The Maximum Entitlements have been reached; or, The Eligible Vehicle is at a place of repair and the Driver has returned Home (Alternative Passenger Transport will be provided to collect the vehicle once it has been repaired); or. Attendance at your request where the Eligible Vehicle has suffered a Breakdown, or any one or more of the other Services outlined in this document. Roadside Care is our basic package that covers the essentials. Size, weight limitations apply. check out the. Roadside Care is our most affordable package for when you only use your car to head to work, visit the shops and run the odd errand around town. How much you pay depends on what level of cover you choose. RACQ may request that the Driver provide evidence of this. General Manager, Motoring & Mobility. Taxi services will be subject to the availability of taxis in the relevant area. If you haveTotal Care, youre covered in any vehicle youre driving. Plus, youre covered if you get locked out of your caravan or it gets a flat tyre. All major Credit Cards, EFTPOS and Cash payments are accepted as well as Fleet Account customers. ^ RACV Years of Membership: at 5 years Bronze cardholders receive a 5% discount, at 10 years Silver cardholders receive a 10% discount, at 25 years Gold cardholders receive a 15% discount and at 51 years Gold 50 cardholders receive a 20% discount. <> Your type of roadside assistance subscription will determine how far we can tow your vehicles. For more information visit racq.comto view: Accessible Charging Station is any Electric Vehicle charging station that can be accessed by the RACQ Service Providers Towing equipment, together with the Electric Vehicle. We can sign you up when you call. Roadside assistance if you cant ride your bike because of a puncture, mechanical problem or even exhaustion. 5 litres of fuel if youre stranded in Victoria with an empty tank. Car Insurance is separate to Emergency Roadside Assistance. Parts supplied by RACQ or our authorised stockist have been sourced from independent manufacturers and may or may not be genuine parts. (a)Alternative passenger transport of economy class air, rail or coach for up to 5 people. While RACQ will endeavour to assist you in all circumstances, RACQ at its sole discretion, reserves the right to refuse to provide Services. The Drivers principal place of residence in Australia. RACV Veteran, Vintage and Classic (VVC) Vehicle Insurance Premium, Excess and Discounts Guide - October 2021 (PDF, 62 KB) Access to RACVs electric vehicle fast charging network, and save 20% when charging your EV at any Chargefox ultra-rapid site. Refer to Specialist Towing; (k) Your vehicle contains animals or livestock; (l) Your vehicle has suffered water ingestion including, but not limited to, traversing through flood waters or any other water crossing; (m) There is an unserviceable/damaged steering lock. A person engaged by RACQ to provide Services. It is best suited to those who travel far and wide, and for those who drive different cars. RACV Complete Care Motor Insurance Product Disclosure Statement and Policy Booklet - July 2021 (PDF, 231 KB) For a full list of inclusions, exclusions and benefits please refer to Emergency Roadside Assistance Terms and Conditions for the exact entitlement. Mobile: 0411 882 822. RACV's default excess is $250 on international travel insurance, which can be reduced to $100 or $0 in exchange for a higher up-front premium when the policy is purchased. Quality service at no extra cost RACV Total Care for $236 per vehicle Get Deal. Youll be towed in your chosen direction up to the relevant kilometre limit.