Unauthorized use of these marks is strictly prohibited. About us Wigan Home Treatment Team Atherleigh Park Atherleigh Way Leigh WN7 1YN Tel: 01942 636 317. During the inspection we received feedback from 35 patients. We inspected the mental health liaison services in the emergency departments based at the following locations, all part of the Lancashire and South Cumbria NHS Foundation Trust: We looked at the impact of mental health liaison within an urgent emergency care centre, as well as any possible impact on patient safety. We offer home visits during the day time and evening. We observed collaboration and communication amongst all members of the multidisciplinary team (MDT) to support the planning and delivery of care. The trust participated in several internal and external audits to drive improvements, including the quality SEEL (a quality initiative focusing on Safety, Effectiveness, Experience and Leadership). The arrangements for adhering to the requirements of the Mental Health Act when patients were on a community treatment order needed improvement. Staff worked with other healthcare professionals in the best interest of patients. The health-based places of safety had 26 incidents in the 12 months leading up to our inspection where people had been deemed as needing admission but a bed was not found within the 72 hour assessment period of section 136. Insufficient staffing levels on HDRU had been identified and noted on the local risk register. Interview rooms and clinic rooms used by the mental health crisis services (MHCS) were clean, well maintained and safe environments. Guild Lodge was utilising recovery-based models of care such as My Shared Pathway and Recovery Star, though implementation was inconsistent across the wards. Governance structures were in place to monitor performance targets and risk. We can support you if you are 16 or under and in full-timeeducation. We provide care for people who live in the London Borough of Lambeth. Regular multidisciplinary meetings were held and attendance by outside agencies was encouraged. A separate gardening project aimed at providing vocational qualifications and employment opportunities to patients. Advocacy services were accessible and available to support patients. This was a focused inspection which looked at the trusts response to the warning notice issued following our inspection in June 2019. The trust had also not appointed a board member with a specific lead role for end of life care to ensure executive scrutiny. This meant staff might have difficulty when reviewing the records, to locate and identify potential risks. Staffing concerns meant people sometimes had to wait to see a doctor. Data for mandatory training and appraisal rates provided by the trust was not as accurate and up to date as data held at team level. Together with local information from partners and the public, this monitoring helps us to decide when, where and what to inspect. Key performance indicators were used to assess the effectiveness of the service offered to young people. 7 Avondale Road, Preston, Vic 3072 - Property Details - realestate.com.au Browser Support Learn more about who makes up your local PPN team. The trust ensured that cost improvement plans did not compromise patient care. Home treatment team (HTT) - NELFT NHS Foundation Trust Accessibility The problems with the health-based places of safety and mental health decision units were symptomatic of an acute care pathway that did not function effectively. Staff described effective communication and referrals between services, such as local schools, social workers, GPs and health visitors. We rated specialist community mental health services for children and young people as requires improvement because: Although we found inconsistences in approaches to service provision, newly appointed managers had made changes to improve services. Staffing levels were reviewed daily and in twice weekly meetings. We have judged the service as requires improvement because: However, the unit was clean and well maintained. All four courses fell below 75%. 11 January 2017. However, in other areas care plans we reviewed were brief and impersonal, and were neither holistic or recovery focused. Read more about the collaboration here , Don't forget to HOLD THE DATE for our NWPPN 10 Year Celebration Event! Staff involved patients and their carers in the care and treatment they received. CAMHS Crisis Resolution and Home Treatment Team - Torbay This impacted on the teams abilities to work more proactively, for example, in seeing patients on wards to facilitate early discharge or admission avoidance work. An example was given of a service user receiving the same halal microwave meal every day. Staff had access to training and had a good understanding of the Mental Health Act the Mental Capacity Act, and associated code of practice. Official information from NHS about Avondale Assessment Unit and Psychiatric Intensive Care Unit including contact details, directions, opening hours and service/treatment details We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. We were not assured that service users on Community Treatment Order were being read their rights at regular intervals in accordance with the Mental Health Act and code of practice. Staff were not always following the individual support plans of patients. the service is performing well and meeting our expectations. Feedback from people who use the service was positive. Assessments were carried out in a timely manner, reviewed and reflected in care plans. Staff took the time to listen to patients and to understand their needs. Home Improving care College Centre for Quality Improvement (CCQI) Quality Networks and Accreditation Electroconvulsive Therapy Accreditation Service - ECTAS List of ECTAS Member Clinics ECTAS Member Clinics Below is a list of ECTAS Member Clinics, sorted by region and detailing their ECTAS membership status. On the HDRU, there was an adaptable area that could provide either additional female or male beds depending on ward composition. All kitchen knives on the unit were locked away and patients on the CRU did not have a key to lock their rooms when leaving them. For more information or if your symptoms persist and you need to make an appointment, please call us at 226-2228. Staff actively involved patients and families and carers in care decisions, where possible, including working together to produce an impressive wall display to remind patients of ten key rights when attending care programme approach meetings. The results of all audits were not always fully disseminated to community mental health staff. We are the Research team based at the Lancashire Clinical Research Facility at Royal Preston Hospital. Our observations of staff interacting with patients were positive. This resulted in patients having to sleep in a reclining chair because the crisis support units did not have beds. Whilst the treatment of people who used services was seen as holistic, it was also person-centred. The health-based place of safety in Burnley had a window that did not have privacy screening on it, therefore this meant that if members of the public or patients from other wards walked by they could potentially see the patient in the place of safety. Staff felt involved in the process. This had not improved since our last inspection. This was because many patients on a community treatment order were not routinely given information about their rights or informed of their rights to an independent mental health advocate verbally. Every service will be 'open-access' by 2021, meaning that people and families can self-refer, including those who are not already known to services. Staff did not always monitor patients following the use of rapid tranquilisation on the acute and psychiatric intensive care wards. Unable to load your collection due to an error, Unable to load your delegates due to an error. Our DHTTs can make referrals where needed to our mental health inpatient wards for individuals who would benefit from a hospital stay. If you have complex needs, we also support you care coordination during your discharge process. We saw a piece of work analysing the main reasons for staff sickness absences and considering how these could be addressed. At the Orchard, the door to the bathroom lacked an observation panel, which meant peoples privacy was compromised. The service used systems and processes to safely prescribe, administer, record and store medicines. This situation had deteriorated since the last inspection in 2018. During the inspection we found: Patients admitted to health-based places of safety (136 suites) were unlawfully detained beyond the legal timeframe for their detention. Care and treatment, policies and procedures and mandatory training was evidence-based and followed recognisable and approved guidelines. There were delays in repairing broken doors which negatively impacted on the environment. which is extremely helpful in helping maintain community links and allowing individuals autonomy. The ward was undergoing a deep clean during the inspection. We were also able to provide training to other providers and colleagues in health and social care in relation to mental health resilience during the Pandemic, to better support mental health understanding in the community too. The Fylde Coast rapid intervention and treatment team had changed their operational hours as a result of vacancies and safe staffing levels. We witnessed positive interactions between staff and patients throughout the inspection. The information used in reporting, performance management and delivering quality care was timely and relevant. Annual appraisal rates for non-medical staff in community health services for Children, Young People and Families was 73%. Comprehensive risk assessments for patients were completed and reviewed and clear crisis plans were in place where patients were assessed as. The handle on the entrance door created a ligature point which compromised peoples safety. The trust was implementing a no smoking policy. There were a number of wards and services which had furnishings or fittings that had ligature risks (places to which patients intent on self-harm might tie something to strangle themselves). Staff developed holistic, recovery-oriented care plans informed by a comprehensive assessment. Monday toSunday between 8:00 and 20:00 on telephone01284 719724 or from 20:00 to 9:00 telephone0300 123 1334. For Trust values to be evident in all aspects of service delivery and interactions with service users, carers, colleagues and peers. Uptake of mandatory trainingwas in line with trust policy. We can accept referrals from health professionals for individuals or carers who require a period of respite for a weekend or one or two weeks depending on availability of accommodation. We identified concerns over the transition of young people from CAMHS. There was an ongoing programme of recruitment to vacancies. All clinical areas we visited were visibly clean. The safeguarding team were not routinely being copied in to referrals made to childrens social care. The trust had developed an EOL framework and an advanced care plan but these were still in draft form and yet to be embedded. The service was well led and the governance processes ensured that ward procedures ran smoothly. Due to extension, we can now accommodate up to 54 individuals; with 50 rooms available in the main building and 4 ensuite rooms available for bespoke rehabilitation programmes or other bespoke packages in a self-contained new wing to the main building. Avondale - A seven day mental health admission assessment and triage unit for adults of working age.. Psychiatric Intensive Care Unit (PICU) - A fourteen bedded, mixed sex, purpose built Psychiatric Intensive Care (PIC) service for compulsorily detained adults of all ages. Staff on Marshaw ward said they did not have time to facilitate activities, and activities were inconsistent and not structured. Out of area placements and delayed discharges were monitored. Mental Health Liaison Team (MHLT) Summary. Staff morale was low. The facilities were generally clean and maintained. There were issues with the environment that impacted on the patients and staff. Patients could overhear confidential conversations. The community services for adults were delivered by staff who were committed and enthusiastic about their roles. The trust met the fit and proper persons requirements. The trust did not report on patient feedback from the 136 suites, and was unable to provide us with reports for the friends and family test for all its crisis/home treatment teams. We work with carers who are supporting people at home by listening to their concerns and providing support when needed. The MHCS worked well with the adult acute mental health wards to prevent inappropriate admissions to inpatient beds. the trusts strategy had been developed with the populations specific health needs in mind, the trust had a dedicated equality and diversity lead to ensure the protected characteristics of the population were considered, the trust had identified that some wards did not meet the needs of the patient groups and had plans in place to move these to more appropriate buildings, arrangements for children and young people transitioning to adult mental health services had improved since our last inspection, the trust had a clear vision, supported by six values. Staff were motivated and described good teamwork, they talked positively about their roles. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. The teams were compliant with the requirements of the Mental Capacity Act 2005 (MCA). Care records were holistic, comprehensive and showed evidence of patient and carer involvement. Services have been transferred to this provider from another provider, Acute wards for adults of working age and psychiatric intensive care units, Wards for older people with mental health problems, Mental health crisis services and health-based places of safety. Telephone. The planned replacement location had a large outdoor area for patients so they did not have to be taken off the ward. We have two pathways: supported early discharge and admission avoidance. The 136 suites were generally in keeping with the standards in the Mental Health Act and its code of practice. This promoted staff safety when visiting patients homes. Three wards had dormitory sleeping arrangements. The service provided safe care. Discharge planning was incorporated into thelocalgovernance reviews and was planned for on the young persons admission to the wards. Also, Lancaster CAMHS had only completed 50% of staff appraisals, and the trust could not give figures for the Chorley and South Ribbleservice. and transmitted securely. Norfolk and Suffolk NHS Foundation Trust values and celebrates the diversity of all the communities we serve. Although the trust had a training schedule in place, staff had not completed all their mandatory training. The team can initially visit on a daily basis with visits being reduced according to clinical need. We offer rehabilitation, short, medium and longer term care delivered in a safe, supportive environment.
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