We know you depend on us for power and we take that responsibility very seriously. Service calls have not helped. View a map of over 1 million Optimum WiFi hotspots and easily search to find locations close to you. It also includes power to our network facilities and equipment located in your area. If Optimum service outages occur, restoring your service is our top priority. With internet plans starting at $40 per month, Optimum offers download speeds up to 940 Mbps. Currently we are unable to access your location. We need the GPS enabled on this device and your permission to use your location. Check to see your plan options by entering your ZIP code at the top of this page. Make sure to report and "downvote" such posts. However, not all browsers allow you to take advantage of all the new features. It can bottleneck download and upload speeds compared to pure fiber-optic connections, enabling the company to offer cheaper service at scale. On the flip side of promotions are fees. The latest reports from users having issues in Weston come from postal codes 26452. FlexAbility The input selected must match the input you used to connect your HDMI cables "OR" component cables from your digital cable box to your TV. Optimum Internet Services program. Enter your address or zip code to check Optimum by Altice availability in your area or interact with the coverage map. Get it fixed. Try visiting the following official links: We'd be happy to assist you with any promotional issues. It may take 3-5 minutes to reboot. Complain here: https://twitter.com/@OptimumHelp https://www.optimum.net/support/ Optimum Outage in New York - Outage.Report @optimum Im feeling totally ripped off by @optimum. To avoid unauthorized access, youll still have to enter your password. Please help! Assume all downed lines are energized and dangerous. See if Optimum Fiber or Optimum Internet is available in your area: Check availability Speed & Reliability Experience fast, reliable connectivity - with up to 5 Gig Fiber Internet with 99.9% reliability and Optimum Mobile. Try visiting the following official links: We'd be happy to assist you with any promotional issues. If you are currently experiencing an outage and have not yet reported it, please report your outage. 2014 - 2023 BroadbandNow | BroadbandNow is a registered trademark of Centerfield BBN Invalid Optimum ID, please complete all fields. Optimum's mobile services are powered by T-Mobile's wireless network. All rights reserved. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. You can connect from any WiFi enabled device, like a laptop, cell Find out when service will be restored. Optimum Business - Service Outage Check for outages Sign in to check your service status. Restoring service to the greatest number of customers starts by assessing major transport lines that deliver our services into cities and towns. to The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Weston and surrounding areas. Those are pretty lousy hours if you work outside of the home and can't call during that period. Optimum Outage in The Bronx, Bronx County, New York - Outage.Report Find out what is going on. All Locations | home, phone, service, cable, companies, cable - Optimum Get status information for devices & tips on troubleshooting. During significant storms, we will share updates on our social media accounts. Please DM the account info (name/address/phone#) ^Mark https://t.co/bEPlExjAK3, Please DM us at any time and we can locate an update for your gift card. Electrical power is needed to operate your . Do you want to be informed if there's an unexpected service outage or when we have important product updates to share? to get started. It is common for some problems to be reported throughout the day. @OptimumHelp the internet has been down in bushwick for over 5 hours! connections on the go as easily as when you're connected at home. Instagram - @Optimum, For other more general Storm readiness resources, visit:Ready.gov Make sure your computer's software is up to date. People with access to Optimum Fiber will have fiber routed directly to their homes. All plans include unlimited data. Useful comments include a description of the problem, city and postal code. Optimum / Cablevision down in Brooklyn? Current problems and outages Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. One way to figure out which connection type is available is by looking at the upload speeds on the advertised plans. 07860. . Optimums primary service is cable internet, which means data travels over coaxial cable lines either buried underground or on utility poles. Report a tree, light or possible power theft. Download the WiFi HotSpot Finder App. Optimum Outage Map, New York Sorry, no map Discussion Please don't call "support numbers" posted below most probably it's a scam. To assure best picture quality, hand tighten each coaxial cable connector or use a small 7/16 inch wrench to make sure the cable connections are secure. Current Outages - FirstEnergy You've been recognized in our annual awards Constant outages. If commercial power is out, we use generators to power our head-ends and work to address any damage to the head-ends that may be impacting delivering service to the entire network. @OptimumHelp i am preparing to file a complaint with the fair trade commission and the better business bureau for failure and refusal to honor business promotion that was advertised so yall know,im tired of this. or call 8449102593 If you have a cellular-enabled mobile device, go to optimum.net and sign in with your ID and password. Whats going on? Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. Criterion Digital 2023. Without power to your home, your Optimum service will not work. Enter the phone number associated with the outage address. Check your internet connection by opening a web browser window. All trademarks and service marks are the property of their respective owners. Customers should always let us know if they are experiencing an outage, even if a neighbor has already reported it. Report and Check Power Outages - PSEG Long Island How to Get Compenation for an Optimum Internet Outage [9 Steps] - DoNotPay Optimum doesnt require contracts, and if youre not satisfied, Optimum offers a 60-day money-back guarantee. to get started. Now turn on your TV. All services not available in all areas. Major Optimum outage in New Jersey cuts off internet for many, but Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account. Optimum WiFi hotspot. Also don't post any of your personal information. That enables cable companies like Optimum to provide internet service to a broad subscriber base without installing expensive fiber lines to every individual subscriber. How to Get Compensated by Optimum On Your Own Some of the functionality and menus may not be available with this browser. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Nolensville and surrounding areas. Downed power lines can energize the ground and nearby objects. Run an antivirus scan to make sure the computer does not have a virus. Learn More. Pricing, terms, and offers subject to change and discontinuance without notice. To report an outage call 1-888-LIGHTSS (1-888-544-4877). Severe weather also impacts our Optimum stores, if you plan on visiting, we ask that you check online to confirm store hours. Optimum Outage Map Generated from Reports Received from Affected Users Within Last 12 Hours Sorry, no map << Back to Outage Page Received 30 reports, originating from Brooklyn The Bronx State College New York Summit and 5 more cities Recent Reports Piedmont Internet down Mar 2 The Bronx Internet down Mar 2 Savannah Internet down Mar 2 Internet down When severe weather is on the way, whats the best way to stay in the know? Optimum Outage Map The map below depicts the most recent cities in the United States where Optimum users have reported problems and outages. Their equipment doesnt work half the time. Sorry, we're unable to confirm Optimum by Altice is available at this address. If you have installed any software recently, make sure the installation is complete and restart your computer if necessary. Download important mobile apps for support, news, and entertainment:Optimum Support appNews 12Optimum appOptimum TV app, And follow us on Social: Optimum Outage: Service Down and Not Working - Outage.Report Select OK when prompted to allow FirstEnergy to find your current location. Ive been patient. If you have any tips or frustrations you wish to share, please leave a message in the comments section! Store Locator. Optimum Outage in Yonkers, New York Is The Service Down? Make sure to report and "downvote" such posts. Optimum by Altice is available at this address. Under Support, located in the upper right corner, click Service status. If service is not working on all of your computers and you've recently changed or upgraded your firewall and/or antivirus software, disable them. Note:Please only call 911 if you see a downed wire. Check for reported outages Having problems? See if Optimum is available for your home. If Optimum is available in your area, youll have your choice of cable or fiber internet service. Power Outage. Yes, I have to wait a week for a tech to get to me. @OptimumHelp any update when service in Franklin borough will be restored? Latest outage, problems and issue reports in social media. Optimum Outage in Stamford, Connecticut Is The Service Down? *Accuracy not guaranteed. Make sure to report and . It is common for some problems to be reported throughout the day. Staying connected during storms is critical. Live outage map. Hey @optimum internet been down all day since I woke up at 6am. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. Share them here. . We always do our best to keep the lights on for the community, but sometimes outages occur. Optimum Outage Map, New Jersey Sorry, no map Discussion Please don't call "support numbers" posted below most probably it's a scam. Optimum (Cablevision) outage or service down? Current problems and See if Optimum is having an outage in The Bronx, Bronx County, New York or it's just you. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. Please DM us here: https://t.co/bEPlExjAK3 and we can take a look for you. are also linked at the bottom of this page. There may be a slight delay while the menu screen loads. device once and you'll automatically connect whenever you enter a Internet down - 89 % TV channels not working - 11 % Outage History Dec Jan Feb Reports Dynamics EST (GMT -05:00) Outage Map - Internet, TV, Phone, Smart Home and Security - Xfinity Invalid password, please complete all fields. Optimum is owned by Cablevision and includes the service to former Bresnan Communications clients. C[(EW]Hj>kjy,#Pyb-'sfDK[D-F^2M^x4Bwh6d+6.XDPEM[J2"qq&NRJ/7P!sm?=Zks|uwN6w75t]t}ik\QnUd2[tvSR'_W0:t.H |!)*-z!B?,$- k endstream endobj 740 0 obj <> endobj 741 0 obj <> endobj 742 0 obj <> endobj 743 0 obj <>stream Twitter: @OptimumHelp Users are reporting problems related to: internet, wi-fi and tv. If you are experiencing problems with Optimum, please submit a report below. All Rights Reserved. All Optimum internet plans are free of contracts and come with unlimited data. Unplug your equipment (i.e., your modem or Gateway) . Please DM us here: https://t.co/bEPlExjAK3 and we can take a look for you. your assets for marketing use. Also don't post any of your personal information. Do you want internet service for your home or business? It's been over 3 hours. . Internet. Visit the Xfinity website or the Xfinity My Account mobile app to see if Xfinity has an internet outage in your area. Optimum by Altice offers internet service across 21 states with the greatest coverage in Texas, New York, and West Virginia. Frustrations? 2023 CSC Holdings, LLC. Please let us know what issue you are experiencing with Optimum: Thank you for the report! Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. Internet access points that allow you to make high-speed Internet H\n0~ . Complain here: https://twitter.com/@OptimumHelp https://www.optimum.net/support/ All of the downloads are safe from the vendor's official website. Optimum WiFi Hotspots Map| Optimum Customers with a communication disability can report an outage using the appropriateTTY/TDD relay service,our online formortext messaging. Count to 5, then plug it back in. In the last three months, how would you rate Optimum? Use of this site constitutes acceptance of the AEP Terms and Conditions. to view the Optimum WiFi Terms of Use. Optimum Outage in New Jersey - Outage.Report The power companies have priority in restoring service to their poles and lines, and once they are done, we are able to begin our repairs and restore service to our lines on those poles. ^David, Hi there. Weston and Lost Creek. Optimum Outage Map, Yonkers, New York Sorry, no map Discussion Please don't call "support numbers" posted below most probably it's a scam. If no outage is shown, trytroubleshootingthe issue. @OptimumHelp no service for over an hour. Loading map, please wait. Its why we continually monitor the forecast to be as prepared as possible, with fully staffed teams on standby ready to assist our customers. So unsatisfied. Pricing, terms, and offers subject to . Please call a representative at (844) 910-2593 to confirm. @OptimumHelp Outage in Sylva, NC? @Optimum still refusing to provide a pro-rated refund for my two days of service, keeping my entire $257 monthly payment. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? We may not know you are without power. View current outages on our 24/7 Power Center outage maps. charges, at the number provided above. View our outage map . Report your outage online. See if Optimum is available for your home. Optimum offers cable and fiber internet to more than 8.2 million people across the Northeast, with the most coverage in West Virginia, Arkansas, and Louisiana. The . @OptimumHelp no service in truckee ca for 2 days. 1996-2023 American Electric Power. Customer service is a joke. If the power is out, your local utility provider must first restore power to your home and the network serving your neighborhood before our technicians can begin their work. Post yours and see other's reports and complaints. Report Outage Online. Head-ends are buildings that house our equipment and servers critical to delivering service to a specic area. Leave a message in the comments section! If service is not working on ALL of your TV's there may be an unreported outage in your area or there may be a problem with the cable wiring to your business. Optimum does not impose data caps on fiber or cable internet plans. Optimum Outage in Nolensville, Tennessee Is The Service Down? Its been a month. Are you also affected? With Optimum FlexAbility, you can choose the internet speed, TV package, or data plan you want. Optimum by Altice offers service in 17 states. We will debit Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. Value & Transparency Enjoy Internet with great pricing, no annual contract, equipment included & no hidden fees. If this fixes the problem, contact the software manufacturer to troubleshoot the software issue. With Automatic sign-in, you register your Frustrations? All rights reserved. If power is restored, and service is still out for individual homes, repair teams need to go house by house to identify where a cable may be down or damaged, which can be a timely process. Ive been patient. Breadcrumb. It's been over 3 hours. What is going on ? Call to check pricing and availability in your area. Make sure there are no loose plugs and the outlets and circuit breakers are working. The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. Optimum offers cable and fiber internet to more than 8.2 million people across the Northeast, with the most coverage in Arkansas, Arizona, and California. Money and Energy Savings for Your Business Overview, Community & Customer Experience/External Affairs Overview, Virginia's and Tennessee's External Affairs Managers, West Virginia's External Affairs Managers, Ohio and Marshall County Customer Information, Competitive Service Providers (CSP) Overview, Appalachian Power Electric Rates Overview, Programs & Offers to Help You Drive Electric, Electrification for Your Business Overview, Arkansas: "Arkansas Commercial/Industrial Price Options". PDF Optimum Outage Map User Guide phone, or tablet with your Optimum ID and password. if it's plugged into a cable box, VCR, DVD player or gaming system. Invalid password, please complete all fields. Fiber speeds are symmetrical, whereas cable tends to have a much lower upload speed than download speed. @OptimumHelp the internet has been down in bushwick for over 5 hours! Plug your equipment back into the power source. If you are only having a service problem on one of your computers there may be a problem with the software. Congratulations Optimum by Altice! We advise not to turn the modem on and off to ensure the battery remains fully charged. Outage Map User Guide Optimum provides this document as an overview of how to: By using the Optimum outage map, you'll be able to monitor outages affecting TV, Internet, and phone services and track the status of outage updates. Having problems? Find out what is going on. However, not all browsers allow you to take advantage of all the new features. Optimum by Altice is available at this address. All trademarks and service marks are the property of their respective owners. Text OUT to PSEGLI (773454), report it online, through our app, or call 800-490-0075. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. Please don't call "support numbers" posted below most probably it's a scam. Report a different problem Report a tree, light or possible power theft. Enter the account number associated with the outage address. Optimum Business - Service Outage View the outage map General Information If you are experiencing any issues with your TV, phone or internet, there are a few simple fixes you can try. Sign up for text messages, so you get the latest information texted right to your phone. Optimum by Altice offers service in 1,848 zip codes nationwide. Plus, Optimum makes installation free for customers when they order online. Having problems? Optimum.net is compatible with a wide range of browsers. Our lines, which hang on power poles, require power supplies to be active.
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