STARTED! About Brightspeed |Careers |Newsroom |Legal |Privacy Notice |Tariffs|Customers with Disabilities|Site Map To change your network name, go to the modem's wireless settings. If the connection fails repeatedly,reboot your modem, then try again. Use the new modem. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. Up to 3 Gbps Speed - 600+2400 Mbps with 2-stream connectivity. Choose your type of modem below to read the instructions before completing installation. Along with its easy-to-use features, the Actiontec GT784WN is also the most budget-friendly device on our list, with a price tag around $90. Click Apply to finish the configuration. Learn what the flickering lights on the front of your CenturyLink C4000 modem mean, and how to troubleshoot related problems with your connection. Next image. If you have questions we haven't answered, or if you need any additional support with setting up your modem. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. CAUTION! The remaining setup will depend on your installation method (using the My CenturyLink app or the QuickConnect site) and how quickly you go through the steps. Start by unpacking the box and identifying the modem, cables, and instruction card. It can handle . Try plugging the DSL cord into a different jack. If the light is amber/orange, this means the setup process is not yet complete. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. The particular jack you are using isn't hooked up or is faulty. Go to quick set-up and put in the necessary authentication information as it was stated from the old modem. Wireless security settings. You may receive a notification earlier in the day to let you know that your service has been activated, and then you can start your installation. The C4000LG has the same specifications as theZyxel C4000LZ. Instead, you can easily access these same network controls through My CenturyLink or the app. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the modem. Do you have both internet and home phone service from Brightspeed? item 7 CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter. 4. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Use theBrightspeed Internet app or browse tohttp://connect.brightspeed.com,and follow the prompts to finish setup. 5. And am looking for information on what the Ethernet lights mean on the back. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the modem. Or,right-click the link, select"copy link address", thenpaste the linkinto a new browser tab. Make sure the power cord is fully and firmly plugged in on both ends: into the power port on the modem and into the wall outlet. In addition to the main LED display, the C4000LG model has a DSL status light, found beneath the ports on the back side, as seen in the photo. Search for an email containing information about your order confirmation and a link to follow its status. We recently moved and got Century Link internet service, with the C4000LG modem. found on earlier modems. CenturyLink C4000LG Greenwave DSL Modem Router w/Power & Cables 30 Days VG $68.99. Use the My CenturyLink mobile app or browse to, This means a connection failure has occurred. This means the network is not being detected by your modem. Try another phone jack if one is available. For more information, please see our Try disconnecting everything (DSL and power), waiting a few minutes, and repeatingsteps 2 through 4. If you're having connectivity issues, try waiting until after 7 p.m. to attempt setup. The reset button will reboot the modem if held in for less then 10 seconds. Regardless of the specific model, thestatus LED ringon the front of the modem will function in the same way. This video provides a few simple tips that could help y. This can be either because the service hasn't been activated yet, you're using an inactive jack, or there's an issue with the modem's authentication process. best dsl modem wireless router centurylink. DSL and power ports on the back of the C4000BG and LG/LZ models. While the C4000 initially boots up, it willblink bluewhile it is looking for the Brightspeed network. If the DSL light remains red after checking the cords and trying all available jacks, you will need to, After plugging in your modem, it may take, After completing the setup steps in the app or through the QuickConnect site, check the color of the, If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. Works great, easy setup. found on earlier modems. Compared to WiFi 5, it delivers: About Brightspeed |Careers |Newsroom |Legal |Privacy Notice |Tariffs|Customers with Disabilities|Site Map And I can't - Answered by a verified Network Technician . If you don't have a jack,chat with usto have one installed. In an older home, there may be multiple jacks, and they may have been installed by different providers over the years. CenturyLink C4000LG Greenwave DSL Modem Router w/ Cables & Power Adapter. Century link C4000LG Bad Firmware issues. 2 offers from $138.97. After plugging in your modem, it may takeup to15 minutesforthe equipmentto install updates and establish a connection with the network. The remaining setup will depend on your installation method (using the app or the QuickConnect site) and how quickly you go through the steps. This may happen for one of these reasons: If the DSL light remains red after checking the cords and trying all available jacks, you will need tochatwith a service agent to get help. Ok the story starts with me having ADSL with CL I had 15mbs down and 1mbs up for 45 a month because I had my own modem. Use the, This means a connection failure has occurred. Scan the code on the modem to finalize the installationThen we touch on optional items such as: 1. Use the Google Wifi app to set up the Google Nest Wifi using the PPP username and password to start accessing the internet using Nest Wifi. 2) Use the CenturyLink modem as is (in router mode) and use Orbi in Access Point mode. If the main LED or DSL status light on your C4000 exhibits different behavior, or indicates a problem based on the guides above, thenthere may be an issue with the network or with your equipment. Go to Set Up a Wireless Network if you wish to configure your wireless settings. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. Use to replaced my failed leased modem/router. Try the tower modem setup page instead. 217. Troubleshooting tip:If the lightblinks bluefor more than 5 minutes,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. I just got me CL modem/router yesterday and I plan on connecting it to a Netgear R7800 router. Find a central location in your house, avoiding closets or other closed-off areas to ensure that all devices in your home get a strong wireless signal from the router. Some setup apps complain about being connected to a dual / automatic band switching SSID but will successfully complete setup anyways and use the 2.5GHz section of the dual SSID. Refer to Step 3 in Topology 2 to configure the router. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. Jun 10, 2022. You can continue to the next stepto compete setup. Wrong modem? In middle of Oct., my internet quit working. Look for an email with your order confirmation details and an. "WAN Settings" -> "Select the ISP protocol" -> select transparent bridging. Privacy Policy. Residential |Small Business |Enterprise The C4000BG and LG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. We've created a series of self-help and install videos to empower you to quickly get connected. If you don't have a jack,chat with usto have one installed. Once it turns green, you can try pressing it again to connect. The difference between 2.4 GHz and 5 GHz. Navigating the app to manage your account, test your speed or get additional supportFor more information, please visit: https://www.centurylink.com/home/help/internet/modems-and-routers/setup-your-modem-and-activate-internet-service.htmlor https://www.centurylink.com/home/help/internet.htmlThank you for choosing CenturyLink and have a great day! The red light indicates the modem isn't connecting to the CenturyLink network. Visit the, Security for your home or business network and all connected devices, Up to 75% less lag time (latency) for gaming and video applications, Install your C4000 modem and activate internet service. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. Advanced settingsgive you even more control over your modem's configuration. Secure WiFi is available on leased modems with model numbers 1100, 3000 and 4000. 160MHZ Channel Support*- Doubles the speeds as offered by 80MHz channels to provide gigabit speeds for compatible mobile devices and laptops. Do not remove or lose your modem sticker, which includes your default admin username and password. These are essential to make sure you get the best phone and internet connection. This model of router has 2.4 GHz and 5 GHz options for most wireless settings, with exceptions noted below. While the C4000 initially boots up, it willblink bluewhile it is looking for the CenturyLink network. Posted 21 September 2016 - 06:14 AM. "WAN Settings" -> "Select the ISP protocol" -> select transparent bridging. If you have a landline phone and internet with Brightspeed, filters should have been included at the time of your order and will arrive in a separate package. Log in to your modem's user interface and navigate to the Wireless Settings menu. For the best results, read the full instructions below before you begin. Guide to the single status light on theC4000 modem, The status light ring may change colors repeatedly as it goes through the initial, While the C4000 initially boots up, it will. Helpful. Once the status light ring on the front turns blue, the DSL light(s) should then turn green to indicate the modem is connected and ready to finish setting up. Cyber Monday 2021 ****h. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. The user manual indicates all ports should be functional, so i would guess either the PC lan port or the cable are having issues. Local time: 03:30 AM. Works great, easy setup. Optimizing the Wi-Fi to get the best service possible3. Click the quick setup icon to configure the device's Internet access 4. After it detects the connection, the LED Ring will show green on your C4000LG when the Internet is ready for . Look for an email with your order confirmation details and an order status tracking link. All Rights Reserved. . Press question mark to learn the rest of the keyboard shortcuts. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This made me suspect the problem was not my modem after all. If you are using a tablet or newer laptop, you may not have an Ethernet port on your device. After completing the syncing and setup process, the LED color will change to indicate the connection status: TheC4000BG/BZand LG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. If your device doesn't have Ethernet, you can instead connect to WiFi using the login information on the bottom of the modem. Single LED status light. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. Thats issue I cannot get connected to IP. Please try another jack orchat with usfor further help. The DSL cord from the modem to the jack shouldnothave a filter. If in doubt, you might wish to put off connecting your modem until after 7 o'clock. The particular jack you are using isn't hooked up or is faulty. First, your modem will arrive in the mail on or before the date your service is scheduled to start. Now it's time to get your modem hooked up. And don't worry if your computer is connected to the modem, you will be able to access this site even before your internet service is fully activated. Personalize the Wi-Fi2. Residential |Small Business |Enterprise SSID is the name that will show up on your devices in the list of wireless networks (may have two for dual-band modem/routers) Key/Wireless Password is the password you will enter on your devices to connect securely to your network; These default settings can also be customized in the modem settings or through the app Below are some of the most common questions and issues that customers ask as they install a modem. The tech fixed the problem, and the new modem was able to connect to the DSL service. 9.4. Theutilities menugives you access to several additional tools to manage and test your modem. To do this on a CenturyLink router: Connect a computer or other device to the internet through WiFi or an Ethernet cable connected to your modem. Try disconnecting everything (DSL and power), waiting a few minutes, and repeatingsteps 2 through 4. If NO, proceed to the next step, "Check for connectivity.". If the automatic connection is not successful, check your connections and restart the Device. Troubleshooting tip:If the lightblinks blue,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. 3. This indicates nothing is connected to the modem port. This means the network is not being detected by your modem. Either move it to the room where it will get . Networking Optimized Dual-Core Processor Powerful processor boosts wireless, wired and WAN-to-LAN performance. We've created a series of self-help and install videos to empower you to quickly get connected. Features of the C4000 (All versions) Secure WiFi compatible. The one you use will depend on the type of internet service you have. Up to 3 Gbps Speed - 600+2400 Mbps with 2-stream connectivity. Standards-based WiFi WPA3 security. If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. CenturyLink C4000LG Greenwave DSL Modem Router Complete Kit Brand New. Wait until after 7 p.m. on the service start date to attempt setup. Call tech support back and tell them your modem is in a "walled garden" state. Just follow the QuickConnect instructions when you get to step 4. Try rebooting the modem. 2023 Brightspeed. Many ISPs like CenturyLink will either sell or rent you a modem/router combo box. STARTED! Your modem'swireless settingscontrol the WiFi network in your home. Download the CenturyLink app to manage your account and network. Option 2:Open a browser on your computer and go tohttp://connect.centurylink.com(not"https"). If it is Red, please contact CenturyLink But, if you don't want the app, no problem you can use . View the Axon / GreenwaveC4000 user guide(for models BG, LG and XG), View the Zyxel C4000user guide(for models BZ and LZ). Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. Let's restore the network settings on the Printer: Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for 5 seconds. The C4000XG does not have a DSL port or light. The tech fixed the problem, and the new modem was able to connect to the DSL service. This can depend on the age of your home. All Rights Reserved. 8.8. Your line should be activated no later than 7 p.m. on your start date. A great choice for services that peak between 10 and 40Mbps is the Axon C4000BG. Verified purchase: Yes. Your modem'swireless settingscontrol the WiFi network in your home. Have you ordered new internet service or a new, First, your modem will arrive in the mail on or before the date your service is scheduled to start. The C4000LG has the same specifications as theZyxel C4000LZ. Your modem is connected to our network and the line is active. Then, while connected to . Try thetower modem guideinstead. What the modem lights should look like, along with timing6. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Download the latest firmware for the C4000BG, Download the latest firmware for the C4000LG, Download the latest firmware for the C4000XG. Features of the C4000 (All versions) Secure WiFi compatible. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. If the reset button is held in for 10 seconds or more, the power light will turn amber and the modem will be reset to CenturyLink factory default settings. Find a central location in your house, avoiding closets or other closed-off areas to ensure that all devices in your home get a strong wireless signal from the router. For an optimal experience, we recommendupdating your browser. CenturyLink Prism TV Technicolor C2100T 802.11AC Modem Router Gigabit DSL Fiber 2.4/5GHz (Renewed) 3.7 out of 5 stars.
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